Lifetime Limited Warranty


All Grand Horizons vinyl components meet or exceed performance requirements established by National Accreditation & Management Institute, Inc. (NAMI). In fact, every Grand Horizons window and patio door is backed with a Transferable Limited Lifetime Warranty that protects your purchase from the perils of chipping, cracking, peeling or blistering. 10-year warranty on Color Scape (exterior painted components) and woodgrain laminate.

50 Years on Hardware
50-Year Hermetic Seal
10-Year Accidental Glass Breakage Coverage (non-transferable)

Click here to view warranty/maintenance (in pdf format)
for reading only, (Do not submit for any claim.
Use hardcopy warranty claim card for all claims).
     

Energy Savings Pledge



Click here to download and print
 




This Pledges a savings of at least 30% of “Energy Consumption” for heating and cooling this residence at the address shown below during the 12 months’ period beginning with the date of this Pledge. If energy savings are less than 30% of the previous 12 months’ energy consumption, the homeowner will be reimbursed the difference between actual savings and 30% of energy cost for the previous 12 months. In the event energy savings are less than 30% of the previous 12 months’ energy consumption, the homeowner should notify Amcraft Building Products who will provide the homeowner with the necessary forms to file for benefits under this Pledge.

THIS PLEDGE IS BASED ON ENERGY CONSUMPTION, NOT COST.
IT IS SUBJECT TO THE FOLLOWING PROVISIONS:

  1. This Pledge covers only the Amcraft windows with high performance glass. *
  2. This Pledge covers only single and two family dwellings.
  3. Complete installation of these windows is defined as all the windows on this residence except in the unheated or cooled areas such as attics, basements and outside porches.
  4. Maximum payment under this Pledge is $500.00.
  5. Claims under this Pledge must be filed in writing with support evidence within 30 days after expiration of this Pledge to Amcraft Building Products.
  6. Homeowners must properly maintain heating and cooling systems.
  7. All doors must be energy efficient and weather tight.
  8. Proper allowance for abnormal weather conditions shall be made in adjusting a claim.
  9. Reimbursement at rates prevailing at the time of window purchase.
  10. All claims are subject to an inspection by an Amcraft system engineer.